Industry solutionGovernment services
Contextual re-identification, not a replacement for citizen ID or VNeID.
Contextual re-identification, not a replacement for citizen ID or VNeID.
Select a touchpoint to inspect the service, source system, evidence and fallback.
Solution scenarioCitizen re-identification
Re-identify within an enrolled public-service context.
- 01Establish authoritative identity
- 02Explain purpose
- 03Bind palm
- 04Re-identify
- 05Continue service
- Actors
- Citizen; service officer
- Authoritative source
- VNeID / CCCD / Agency registry
- Service
- Verify 1:1
- Evidence
- Identity source; agency; session; purpose; result.
Read the full scenario →Solution scenarioPublic-service kiosk
Retrieve and continue the right case with appropriate authorization.
- 01Verify
- 02Open scoped session
- 03Queue / retrieve case
- 04Request step-up
- 05Close session
- 06Record event
- Actors
- Citizen; support officer
- Authoritative source
- eGov / Case management
- Service
- Authenticate
- Evidence
- Citizen; case; scope; session; device; evidence.
Read the full scenario →