First enrollment
Bind a palm reference to the correct patient record.
- 01Verify source record
- 02Notice & processing basis
- 03Capture
- 04Quality checks
- 05Duplicate review
- 06Bind reference
The right patient. The right record. The right service.
Select a touchpoint to inspect the service, source system, evidence and fallback.
Bind a palm reference to the correct patient record.
Find the correct record within the hospital population.
Verify the person associated with a care order.
Bind the patient, laboratory order and specimen label.
Verify the patient before an imaging order.
Verify the recipient and their relationship to the prescription.
Add an identity checkpoint before a procedure.
Verify who receives discharge information and documents.
Preserve access to care when biometrics cannot be used.
Verify the patient at the care point when device conditions and patient circumstances permit.
Subject to the selected device configuration.
The patient presents a palm within the capture area without touching the reader. This reduces the need for a shared-surface touch at the identity step, but is not a claim to eliminate infection.
Device cleaning, patient flow and infection-control procedures remain governed by the hospital.

HIS / EHR / LIS / PACS
| Control | Applicability boundary |
|---|---|
| Palm verification | Supports identity verification; does not establish the correct medication, dose, specimen or procedure. |
| Representative | Keep representative and patient identities separate; check authority to act. |
| Emergency / unable to use palm | Do not delay care. Use the approved alternative identification procedure. |
| Hygiene | No reader contact in a contactless configuration; this does not establish elimination of infection risk. |
Define purpose, devices, risks and acceptance criteria before scaling.