Branch check-in
Check in and route customers within the permitted scope.
- 01Verify
- 02Check context
- 03Evaluate entitlement
- 04Decide
- 05Record evidence
Branch check-in, routing and counter verification.
Select a touchpoint to inspect the service, source system, evidence and fallback.
Check in and route customers within the permitted scope.
CRM / IAM
Define purpose, devices, risks and acceptance criteria before scaling.